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Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
News | June 13, 2023

BAMC scores high marks in national healthcare survey

By Lori Newman

JOINT BASE SAN ANTONIO-FORT SAM HOUSTON, Texas  –   Brooke Army Medical Center scored high marks from patients in a survey that ranks hospitals locally, regionally and nationally.

BAMC scored above the state of Texas and the national average on more than 95 percent of all metrics measured, with a 91% overall hospital rating. Of those surveyed, 92% said they would recommend the hospital to others.

“The results were outstanding and a testament to our team’s dedication and commitment to safe, high-quality patient care,” said Army Brig. Gen. Deydre Teyhen, BAMC commanding general.

Full Story
News | June 13, 2023

BAMC scores high marks in national healthcare survey

By Lori Newman

JOINT BASE SAN ANTONIO-FORT SAM HOUSTON, Texas  –   Brooke Army Medical Center scored high marks from patients in a survey that ranks hospitals locally, regionally and nationally.

BAMC scored above the state of Texas and the national average on more than 95 percent of all metrics measured, with a 91% overall hospital rating. Of those surveyed, 92% said they would recommend the hospital to others.

“The results were outstanding and a testament to our team’s dedication and commitment to safe, high-quality patient care,” said Army Brig. Gen. Deydre Teyhen, BAMC commanding general.

Full Story
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