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Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
News | Feb. 1, 2023

COVID-19 Centralized Screening Area is Closing

By Vernishia R. Vaughn

Due to decreased demand for COVID-19 testing and vaccinations, Walter Reed National Military Medical Center’s (WRNMMC) COVID-19 Centralized Screening Area (CSA) will permanently close on Friday, Feb. 3. 
“Closing the CSA allows WRNMMC to realign our resources to serve our patient population better,” shared Army Col. (Dr.) Jason Blaylock, WRNMMC director of medical services. “COVID-19 testing will be available by appointment in our primary care clinics.” 
The closure also means that COVID-19 at-home rapid antigen self-testing kits will no longer be distributed at WRNMMC. 

The closure also means that COVID-19 at-home rapid antigen self-testing kits will no longer be distributed at WRNMMC.

For other COVID-19 testing resources, please visit:
covid.gov/tests
testinglocator.cdc.gov
tricare.mil/HealthWellness/HealthyLiving/Coronavirus/COVID-Symptoms-and-Testing

For more information or to stay up to date on COVID-19 testing, visit walterreed.tricare.mil/News-Gallery/Alerts/Vaccine-Site-CSA-Closures.
News | Feb. 1, 2023

COVID-19 Centralized Screening Area is Closing

By Vernishia R. Vaughn

Due to decreased demand for COVID-19 testing and vaccinations, Walter Reed National Military Medical Center’s (WRNMMC) COVID-19 Centralized Screening Area (CSA) will permanently close on Friday, Feb. 3. 
“Closing the CSA allows WRNMMC to realign our resources to serve our patient population better,” shared Army Col. (Dr.) Jason Blaylock, WRNMMC director of medical services. “COVID-19 testing will be available by appointment in our primary care clinics.” 
The closure also means that COVID-19 at-home rapid antigen self-testing kits will no longer be distributed at WRNMMC. 

The closure also means that COVID-19 at-home rapid antigen self-testing kits will no longer be distributed at WRNMMC.

For other COVID-19 testing resources, please visit:
covid.gov/tests
testinglocator.cdc.gov
tricare.mil/HealthWellness/HealthyLiving/Coronavirus/COVID-Symptoms-and-Testing

For more information or to stay up to date on COVID-19 testing, visit walterreed.tricare.mil/News-Gallery/Alerts/Vaccine-Site-CSA-Closures.
Don’t forget to keep your family’s information up to date in DEERS!