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Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
News | Dec. 7, 2022

December Holiday Hours

By Janice Erdlitz, Lyster Army Health Clinic

Fort Rucker Army Base, AL  –   Monday – Friday
0600 – 0630  Active Duty Sick Call (Not available during Holiday Block Leave)
0730 – 1615  Main Clinic Hours
0730 – 1500  Pharmacy Ticket Kiosk
 
Friday, Dec 9: Training Day, Closed 1200-1615 - (3rd Wed Training Day moved)
Friday, Dec 23:  Training Holiday, Closed 1200-1615
Monday, Dec 26: Christmas Holiday, Observed, Closed
Friday, Dec 30: Training Holiday, Closed 1200-1615
Monday, Jan 2: New Year’s Holiday, Observed, Closed
 
News | Dec. 7, 2022

December Holiday Hours

By Janice Erdlitz, Lyster Army Health Clinic

Fort Rucker Army Base, AL  –   Monday – Friday
0600 – 0630  Active Duty Sick Call (Not available during Holiday Block Leave)
0730 – 1615  Main Clinic Hours
0730 – 1500  Pharmacy Ticket Kiosk
 
Friday, Dec 9: Training Day, Closed 1200-1615 - (3rd Wed Training Day moved)
Friday, Dec 23:  Training Holiday, Closed 1200-1615
Monday, Dec 26: Christmas Holiday, Observed, Closed
Friday, Dec 30: Training Holiday, Closed 1200-1615
Monday, Jan 2: New Year’s Holiday, Observed, Closed
 
Don’t forget to keep your family’s information up to date in DEERS!