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Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
News | Dec. 5, 2022

Cherry Point Clinic Commander Hosts Patient Townhall

By Mr. Thomas Cieslak

MCAS Cherry Point  –   The commander of the health clinic aboard Marine Corps Air Station Cherry Point provided an update and received feedback from patients during a townhall held Wednesday, September 30.

Capt. Elizabeth Adriano, Commander of Naval Health Clinic Cherry Point, conducted the in-person and livestreamed townhall to provide an update to patients over the age of 65 while seeking their feedback regarding the medical care they receive when visiting the facility.

It’s important for anyone listening to know we listen to the comments that come in, said Adriano about patient feedback.  A lot of those comments helped us identify areas we are having challenges in.

Adriano spoke about increased staffing within the facility’s call center to better process patient calls and concerns and how partnering with Naval Medical Center Camp Lejeune will improve access to a wider range of care options.  
 
News | Dec. 5, 2022

Cherry Point Clinic Commander Hosts Patient Townhall

By Mr. Thomas Cieslak

MCAS Cherry Point  –   The commander of the health clinic aboard Marine Corps Air Station Cherry Point provided an update and received feedback from patients during a townhall held Wednesday, September 30.

Capt. Elizabeth Adriano, Commander of Naval Health Clinic Cherry Point, conducted the in-person and livestreamed townhall to provide an update to patients over the age of 65 while seeking their feedback regarding the medical care they receive when visiting the facility.

It’s important for anyone listening to know we listen to the comments that come in, said Adriano about patient feedback.  A lot of those comments helped us identify areas we are having challenges in.

Adriano spoke about increased staffing within the facility’s call center to better process patient calls and concerns and how partnering with Naval Medical Center Camp Lejeune will improve access to a wider range of care options.  
 
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