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Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
News | Sept. 29, 2022

Naval Medical Portsmouth's New Baby Clinic Gets Market Assistance

By William Epperson

Senior Airman Anika Davis-Olson, assigned to Internal Medicine at Air Force Medical Service (AFMS) 633 Medical Group (MDG) in Langley, Va., gets vitals from newborn Esiais Leio Almaraz during a 48 hour well baby check at Naval Medical Center Portsmouth's (NMCP) new baby clinic. Davis-Olson was at NMCP as part of support from the McDonald Army Health Center at Fort Eustis Va. and AFMS Langley 633 MDG at Joint Base Langley-Eustis, Hampton, Va. -- both Defense Health Agency (DHA) Market Partners in the Tidewater area. Their support enables Portsmouth's New Baby Clinic to remain open on Saturdays during the deployment of the USNS Comfort (T-AH-20). Together the DHA Tidewater Market continues to provide safe and quality care for its Service Members across all the area MTFs. #DHATIDEWATERMARKETPARTNERS
News | Sept. 29, 2022

Naval Medical Portsmouth's New Baby Clinic Gets Market Assistance

By William Epperson

Senior Airman Anika Davis-Olson, assigned to Internal Medicine at Air Force Medical Service (AFMS) 633 Medical Group (MDG) in Langley, Va., gets vitals from newborn Esiais Leio Almaraz during a 48 hour well baby check at Naval Medical Center Portsmouth's (NMCP) new baby clinic. Davis-Olson was at NMCP as part of support from the McDonald Army Health Center at Fort Eustis Va. and AFMS Langley 633 MDG at Joint Base Langley-Eustis, Hampton, Va. -- both Defense Health Agency (DHA) Market Partners in the Tidewater area. Their support enables Portsmouth's New Baby Clinic to remain open on Saturdays during the deployment of the USNS Comfort (T-AH-20). Together the DHA Tidewater Market continues to provide safe and quality care for its Service Members across all the area MTFs. #DHATIDEWATERMARKETPARTNERS
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