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Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
News | July 25, 2022

Doctor on Demand

NAVAL HEALTH CLINIC PATUXENT RIVER, Md.  –   Urgent care is now available through Doctor on Demand for all beneficiaries, including Active Duty Service Members (ADSMs)!

We can provide Active Duty with a referral to be seen via Doctor on Demand 24/7 for any of the following symptoms and conditions:

  • Asthma and allergies
  • Cold and flu
  • Cough
  • COVID-19
  • Headaches and migraines
  • Irritable Bowel Syndrome (IBS)
  • Joint pain
  • Nausea and vomiting
  • Sexually Transmitted Infection (STI)
  • Sinus infections
  • Skin rashes and other skin conditions
  • Stress
  • Urinary Tract Infection (UTI)
You can be seen from the comfort of your home using the Doctor on Demand website or app! Visit tricare.mil and doctorondemand.com for more information.

News | July 25, 2022

Doctor on Demand

NAVAL HEALTH CLINIC PATUXENT RIVER, Md.  –   Urgent care is now available through Doctor on Demand for all beneficiaries, including Active Duty Service Members (ADSMs)!

We can provide Active Duty with a referral to be seen via Doctor on Demand 24/7 for any of the following symptoms and conditions:

  • Asthma and allergies
  • Cold and flu
  • Cough
  • COVID-19
  • Headaches and migraines
  • Irritable Bowel Syndrome (IBS)
  • Joint pain
  • Nausea and vomiting
  • Sexually Transmitted Infection (STI)
  • Sinus infections
  • Skin rashes and other skin conditions
  • Stress
  • Urinary Tract Infection (UTI)
You can be seen from the comfort of your home using the Doctor on Demand website or app! Visit tricare.mil and doctorondemand.com for more information.

Don’t forget to keep your family’s information up to date in DEERS!