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Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
News | March 4, 2022

Hospital campaign aims to build back grit, resilience

By Elaine Sanchez

JOINT BASE SAN ANTONIO-FORT SAM HOUSTON, Texas  –   Healthcare professionals have taken center stage in recent years as COVID-19 swept across the nation and the globe. They donned head-to-toe protective gear, worked long shifts, and stepped up when others fell ill.

While the quality of care didn’t falter, the challenging months took their toll on these healthcare heroes. In a renewed effort to fortify a team of nearly 9,000 healthcare and support personnel, Brooke Army Medical Center has dedicated the month of March to “building back grit and resilience.”

“Team BAMC has faced every obstacle with agility, professionalism and a can-do attitude,” said Brig. Gen. Clinton Murray, BAMC commanding general. “Even as they faced resource and personnel constraints, they sustained the highest level of care both here and in support of military missions around the world.

Full Story
News | March 4, 2022

Hospital campaign aims to build back grit, resilience

By Elaine Sanchez

JOINT BASE SAN ANTONIO-FORT SAM HOUSTON, Texas  –   Healthcare professionals have taken center stage in recent years as COVID-19 swept across the nation and the globe. They donned head-to-toe protective gear, worked long shifts, and stepped up when others fell ill.

While the quality of care didn’t falter, the challenging months took their toll on these healthcare heroes. In a renewed effort to fortify a team of nearly 9,000 healthcare and support personnel, Brooke Army Medical Center has dedicated the month of March to “building back grit and resilience.”

“Team BAMC has faced every obstacle with agility, professionalism and a can-do attitude,” said Brig. Gen. Clinton Murray, BAMC commanding general. “Even as they faced resource and personnel constraints, they sustained the highest level of care both here and in support of military missions around the world.

Full Story
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