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Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
News | Feb. 22, 2022

Cherry Point, MHS Genesis and You

By Mr. Thomas Cieslak

MCAS Cherry Point  –   Captain Elizabeth Adriano, Commander of Naval Health Clinic Cherry Point, invites you to participate in one of two Facebook Townhall Live events to learn more about the implementation of MHS Genesis aboard the facility.

Click to learn more at:
MHS Genesis, Cherry Point and You
News | Feb. 22, 2022

Cherry Point, MHS Genesis and You

By Mr. Thomas Cieslak

MCAS Cherry Point  –   Captain Elizabeth Adriano, Commander of Naval Health Clinic Cherry Point, invites you to participate in one of two Facebook Townhall Live events to learn more about the implementation of MHS Genesis aboard the facility.

Click to learn more at:
MHS Genesis, Cherry Point and You
Don’t forget to keep your family’s information up to date in DEERS!