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Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
News | July 21, 2021

Active duty service members needed for COVID-19 vaccine effectiveness study

By Lori Newman

JOINT BASE SAN ANTONIO, Texas  –  

A team of researchers is conducting an observational study involving active duty service members who have received COVID-19 vaccines. The Vaccine Effectiveness and Immune Response of SARS-CoV-2 Vaccines in Active Military Personnel study aims to help the Defense Department better understand how well COVID-19 vaccines protect service members.

“The VIRAMP study will assess vaccine protection against both symptomatic and asymptomatic SARS-CoV-2 infection, including emerging variants,” said Air Force Col. (Dr.) Jason F. Okulicz, Infectious Disease physician and principal investigator, Brooke Army Medical Center.

Study participants must:

  • Be active duty service members 18-65 years of age stationed at Joint Base San Antonio.
  • Have received or are planning to receive a COVID-19 vaccine.
  • Be willing to provide blood and saliva samples as required throughout the study.
  • Be healthy at the time of enrollment.
  • Not anticipate military separation or deployment within six months of enrollment.

Full Story

News | July 21, 2021

Active duty service members needed for COVID-19 vaccine effectiveness study

By Lori Newman

JOINT BASE SAN ANTONIO, Texas  –  

A team of researchers is conducting an observational study involving active duty service members who have received COVID-19 vaccines. The Vaccine Effectiveness and Immune Response of SARS-CoV-2 Vaccines in Active Military Personnel study aims to help the Defense Department better understand how well COVID-19 vaccines protect service members.

“The VIRAMP study will assess vaccine protection against both symptomatic and asymptomatic SARS-CoV-2 infection, including emerging variants,” said Air Force Col. (Dr.) Jason F. Okulicz, Infectious Disease physician and principal investigator, Brooke Army Medical Center.

Study participants must:

  • Be active duty service members 18-65 years of age stationed at Joint Base San Antonio.
  • Have received or are planning to receive a COVID-19 vaccine.
  • Be willing to provide blood and saliva samples as required throughout the study.
  • Be healthy at the time of enrollment.
  • Not anticipate military separation or deployment within six months of enrollment.

Full Story

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