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Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
 

All Tricare beneficiaries ages 12 and up

News | May 27, 2021

All Tricare beneficiaries ages 12 and up

JOINT BASE SAN ANTONIO-FORT SAM HOUSTON, Texas  –   Brooke Army Medical Center offers same-day appointments as well as weekly walk-in days for all Tricare beneficiaries ages 12 and up. Walk-in hours are Tuesdays from 8 a.m. to 3 p.m. and Wednesdays from 10 a.m. to 5:30 p.m. at the COVID-19 vaccination site on main post Fort Sam Houston.

COVID-19 Vaccine Availability
Don’t forget to keep your family’s information up to date in DEERS!