An official website of the United States government
A .mil website belongs to an official U.S. Department of Defense organization in the United States.
A lock (lock ) or https:// means you’ve safely connected to the .mil website. Share sensitive information only on official, secure websites.

Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
News | April 7, 2021

3rd Wednesday Training Day

By Janice Erdlitz, Lyster Army Health Clinic Public Affairs Officer

Fort Rucker Army Base, AL  –   Lyster closes at 1200 on the 3rd Wednesday of the month for training. Please plan accordingly for pharmacy pick ups. For immediate concerns or questions during this time, please call the Nurse Advice Line at 1-800-874-2273. For emergencies, please go to the nearest emergency room. Thank you. 
News | April 7, 2021

3rd Wednesday Training Day

By Janice Erdlitz, Lyster Army Health Clinic Public Affairs Officer

Fort Rucker Army Base, AL  –   Lyster closes at 1200 on the 3rd Wednesday of the month for training. Please plan accordingly for pharmacy pick ups. For immediate concerns or questions during this time, please call the Nurse Advice Line at 1-800-874-2273. For emergencies, please go to the nearest emergency room. Thank you. 
Don’t forget to keep your family’s information up to date in DEERS!