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Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
News | March 19, 2021

Staff Sgt. Gene Calantoc: Perseverance in the new normal

By Robert Whetstone

JOINT BASE SAN ANTONIO-FORT SAM HOUSTON, Texas  –   The COVID-19 pandemic introduced changes and challenges that continue to affect the way of life for everyone. Through perseverance, the Army is using innovative ways to deal with the “new normal.”

One group in particular that are making the adjustment are wounded, ill, and injured service members in Soldier Recovery Units across the Army. The month of March typically finds some of them preparing to gather at Fort Bliss, Texas, to participate in the Army Trials. However, this year the Army Recovery Care Program, keeping safety paramount for participants and staff, executed the Trials virtually.

Full Story
News | March 19, 2021

Staff Sgt. Gene Calantoc: Perseverance in the new normal

By Robert Whetstone

JOINT BASE SAN ANTONIO-FORT SAM HOUSTON, Texas  –   The COVID-19 pandemic introduced changes and challenges that continue to affect the way of life for everyone. Through perseverance, the Army is using innovative ways to deal with the “new normal.”

One group in particular that are making the adjustment are wounded, ill, and injured service members in Soldier Recovery Units across the Army. The month of March typically finds some of them preparing to gather at Fort Bliss, Texas, to participate in the Army Trials. However, this year the Army Recovery Care Program, keeping safety paramount for participants and staff, executed the Trials virtually.

Full Story
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