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Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
News | April 3, 2020

OOSC treats 55 MDG to Chick-fil-A sandwiches

Trish Hammond (center), an Offutt Officer’s Spouse’s Club member, helps deliver 382 Chick-fil-A sandwiches to the 55th Medical Group at the Ehrling Bergquist Clinic April 2, 2020. The sandwiches were purchased through Operation Warm Heart donations and were delivered by the OOSC as a way to say thank you to medical personnel working the front lines in the battle against COVID-19. (U.S. Air Force photo by Delanie Stafford)
News | April 3, 2020

OOSC treats 55 MDG to Chick-fil-A sandwiches

Trish Hammond (center), an Offutt Officer’s Spouse’s Club member, helps deliver 382 Chick-fil-A sandwiches to the 55th Medical Group at the Ehrling Bergquist Clinic April 2, 2020. The sandwiches were purchased through Operation Warm Heart donations and were delivered by the OOSC as a way to say thank you to medical personnel working the front lines in the battle against COVID-19. (U.S. Air Force photo by Delanie Stafford)
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